Warranty Information

Our Commitment to Quality

At PDT EdgeCraft, we take pride in the quality and durability of our diamond tools. Every product is carefully inspected and tested to ensure it meets the highest industry standards.

Limited Warranty Coverage

We offer a [6-month / 12-month / lifetime – выбрать подходящее] limited warranty on all our diamond tools, covering:

• Manufacturing defects

• Material flaws

• Premature bond failure (under normal usage conditions)

This warranty applies only to products used in accordance with the recommended guidelines and for their intended purpose.

What’s Not Covered

Our warranty does not cover:

• Normal wear and tear

• Damage caused by misuse, abuse, or improper handling

• Tools modified or repaired by unauthorized personnel

• Use on inappropriate materials or machines

How to Make a Warranty Claim

1. Contact our customer support at [email/phone] with your order number and a brief description of the issue.

2. Provide clear photos or videos showing the defect.

3. If approved, we will either:

   • Replace the product

   • Offer a refund or store credit

   • Or provide an alternative solution based on your case

Customer Satisfaction Guaranteed

Your satisfaction is our top priority. If you’re not happy with your purchase, we’ll work with you to make it right.